Reviews
State Farm® Agent Brian Martin
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Chris Parks
October 14, 2026
"Brian’s team has been very helpful and kind. Very easy to work with"
We responded:
"Hi Chris, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Martin’s team. Please reach out to us if any questions come up! - Brian Martin’s Insurance Team "
Charles Drennan
October 14, 2026
"Brian and his team are great business partners! I would highly recommend working with him and his team."
We responded:
"Hi Charles, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Martin, Your State Farm Agent "
Rachel Hutton
October 14, 2026
"Brian and his team are kind and helpful."
We responded:
"Thank you for the 5-star review of Brian Martin’s team - we really appreciate your kind words! "
Tobias Aguirre
October 14, 2026
"Great company Ya Heard"
We responded:
"Tobias, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Brian Martin and Team "
Jennifer Jernigan
September 29, 2026
"I wanted to buy Life Insurance and Caleb Jernigan was so helpful. He went over all the details of the policy and provided a great quote. I recommend State Farm and Caleb highly! Wish I could give more than 5 Stars!!"
Tina S
September 29, 2026
"Great experience! Thank you to Brian and his team, especially Kileigh, for helping me get everything set up. She was so helpful and made the process easy!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Franklin. "
Ryan Greco
September 29, 2026
"Amazing, fast, and courteous service. I could y say better things!"
We responded:
"Thank you for the 5-star review of Brian Martin’s team - we really appreciate your kind words! "
Chase Vaughn
September 29, 2026
"Very easy to work with and very well organized. Everyone involved in my claim was extremely helpful and easy to communicate with."
We responded:
"Hi Chase, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Franklin. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Martin "
Dina Soyfer
September 25, 2026
"We’ve had a great experience with Brian Martin State Farm Agency. Everyone is knowledgeable, helpful, and attentive. Kileigh is wonderful to work with — she responds quickly, looks out for the best options for us, and always goes above and beyond. We really appreciate the excellent service!"
We responded:
"Thank you so much for the 5 stars, Dina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Brook Allen
September 15, 2026
"I worked with Kileigh and she’s amazing! Really sweet and understanding to explain stuff to me as a first time sign up and got things working quick and easy. Give her a raise lol"
We responded:
"Brook, thank you for the fantastic review! We’re always here to support you with your insurance needs in Franklin. "
Lindsey Phillips
September 2, 2026
"kiliegh is an excellent agent and always is kind and helpful when it comes to dealing with any issues. she always keeps me updated so i’m prepared. she always has a comforting voice. highly recommend:)"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Martin’s team. "
Amy Chen
August 27, 2026
"I love this group! We have worked with Kileigh the most and she is the absolute best!!! Willing to help and always answering my questions!!! She is Awesome!!!!!"
We responded:
"Thanks so much for the amazing review, Amy! We really appreciate your support here in Franklin. Just reach out anytime if you need us - we’re here for you. "
brittany settles
August 26, 2026
"Caleb J. Got my new jeep added to my plan QUICK and EASY! He’s so nice to work with! Thanks for always taking care of me!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Franklin. "
Nate Musgrave
August 26, 2026
"Caleb is very professional and knowledgeable. A real stand up guy overall and I’m very pleased with every interaction we’ve had."
We responded:
"Nate, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Tristina Olson
August 11, 2026
"Only the best to say about the best, Team Brian Martin! I cannot say enough great things about Brian and his team. Kileigh is INCREDIBLE and goes above and beyond in every detail -you really feel the individualized care to your every need. If I ever have an issue or a question, they are incredibly responsive and always willing to go above and beyond. You feel like and are treated like family from day one and it is what keeps me here with Brian and his team. I am always thankful in their representing my best interest while ensuring I have the most competitive protections. I am grateful to be under their and care!"
We responded:
"Wow, thank you for the 5-star review, Tristina! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
KSoul Springs
July 30, 2026
"Thanks Kileigh for being awesome! Brian Martin State Farm has genuinely been so great and have taken care of my home & vehicles for several years now. Everyone is so nice & down to earth. You guys rock!
~Kandace"
We responded:
"Hi KSoul, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Franklin. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Martin "
Connie Chornuk
July 24, 2026
"Kileigh has been most helpful in assisting my car insurance needs. I am always reassured that my questions and concerns have been perfectly addressed. State Farm offers wonderful communication and customer service."
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Martin’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Brian Martin’s Insurance Team "
Scott LaGoy
July 24, 2026
"This team is awesome! Especially Kileigh, she’s super responsive, quick and helpful!"
We responded:
"Scott, thank you for the fantastic review! We’re always here to support you with your insurance needs in Franklin. "
Michael Burch
July 24, 2026
"Great customer service great price!!"
We responded:
"Michael, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Franklin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Brian Martin and Team "
Christian Jones.
June 16, 2026
"Kileigh has always been the most kind, and helpful agent I've ever dealt with. She answers all questions with concern and finds a solution in a timely manner. The prices are fair and the group cares for the consumer. I recommend this group for all insurance needs!"
We responded:
"Thank you so much for the 5-stars, Christian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Martin’s Team anytime."
Bethel Coleman
June 3, 2026
"Great at building relationships through buying houses and cars. Adding my teenage son to the account gave me pause, but Kileigh made it simple to understand the coverage."
We responded:
"Bethel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Rebecca Lusk
May 1, 2026
"Kileigh, Caleb, and Brian are rockstars! They've been so easy to work with and are all super friendly. I truly appreciate the extra care they all give to every detail, going above and beyond every time! Thanks guys!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brian Martin’s Team! We deeply appreciate your kind words here in Franklin . "
Sandra Reed
April 10, 2026
"Brian Martin and his team are wonderful, especially Kileigh, she is very knowledgeable about the products and what you need. I would highly recommend them to anyone."
We responded:
"Thank you for the fantastic review, Sandra! We are always here to help with your insurance needs here in Franklin . "
Susan Bibbs
March 20, 2026
"I am so pleased with my experience with the Agents at this particular State Farm Office. Their patience and knowledge of product was A-1.."
We responded:
"Thank you for the amazing review, Susan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Darin Stairs
February 24, 2026
"Connor was knowledgeable and friendly. He answered all my questions and made me feel valued as a potential customer."
We responded:
"Thanks so much for the fantastic rating, Darin! We are so glad you had a positive experience with us here on State Farm Agent Brian Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "